As the situation around coronavirus (COVID-19) continues to evolve, we want to let you know what we are doing to help support our guests' travel plans and to safeguard their welfare whilst staying at the Bay.
Health & safety
The safety and wellbeing of our guests and team members will always be our main priority. As you know from our reviews we take great pride in maintaining the highest standards of cleanliness and hygiene. But in response to the coronavirus, we are taking additional measures as recommended by the government and local health authority to make our cleaning and hygiene regimes even more rigorous. To that end:
• We have increased the frequency of cleaning our public areas including hallways, public bathrooms with particular attention being made to touch points such as door handles, light switches, bannisters etc.).
• Building on our recently awarded five stars from Environmental Health Office for our food and beverage preparation, we will continue to adjust food and beverage service in accordance with current food safety recommendations and any new guidance we receive.
• We are replanning the layout of our brasserie to provide greater separation between tables
Given these unique circumstances we are making adjustments to our individual booking policies to give you extra peace of mind:
Existing & new reservations - until further notice, any existing or future reservations can be changed or cancelled at no charge up to 24 hours before your scheduled arrival.
We will of course be continually reviewing all our measures and respond appropriately as circumstances demand. However one thing that will not change is the warm welcome that you can be assured of when staying at Meadfoot Bay. In that sense it remains very much business as usual.
In the meantime we wish you the very best and look forward to welcoming to Bay very soon.
Phil, Vicki, Jody and all the team at TMB.